FAQs

How long does shipping take?

We offer free shipping on all orders. Our standard delivery time is 5-9 business days, depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress. If you need assistance, contact us at contact.homiq@gmail.com.

Can I change or cancel my order after placing it?

We process orders quickly, so cancellations or changes may not always be possible. If you need to make a change, please contact us within 12 hours of placing your order at contact.homiq@gmail.com.

What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. The item must be unused and in its original packaging.

How do I start a return?

To initiate a return, email us at contact.homiq@gmail.com with your order details, and we will guide you through the process.

Are your products high quality?

Yes! We carefully select and test our products to ensure they meet high-quality standards for durability and functionality.

Do you offer a warranty?

Yes, we offer a 30-day warranty for any defects or issues. If you receive a faulty product, contact us immediately for a replacement or refund.

What payment methods do you accept?

We accept major payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

Is my payment information secure?

Yes, we use secure encryption technology to protect all transactions and ensure your personal information remains safe.

Still Have Questions?

If your question isn’t listed here, feel free to contact us at contact.homiq@gmail.com. We’re happy to help!